Reference

Privacy choices for your coc4d account

Your coc4d account links privacy controls to the same wallet flow you use for DANA, OVO, GoPay and QRIS, so you can see how key records are handled…

DANA data mappedOVO records explainedGoPay logs coveredQRIS receipts handled
coc4d Privacy choices for your coc4d account
CONTACT ROUTES

Reach us for privacy help

Privacy questions should reach the team that can see your account path, not a generic inbox. We keep two contact routes open every day, with clear account checks before we discuss personal data. Have your registered phone number and last wallet rail ready; we use that to confirm we are speaking with you before sharing account records.

Team online

In-lobby chat

Open the chat bubble after login between 09:00 and 23:00 WIB. Ask for privacy help, then confirm your phone number and recent DANA, OVO, GoPay or QRIS activity before we discuss account data.

Privacy email

Send requests to [email protected] using the email on your account. Include your username, phone number and the change you want, but do not send card images or unrelated identity scans.

Account check step

Before we answer a data request, we may ask you to confirm your last login time, device type or recent QRIS reference. This protects your file from access by another person.

ACCOUNT CONTROLS

Controls we keep within reach

Privacy is handled inside the same account system that runs login, wallet checks and lobby access. You can check active sessions, adjust contact details and ask us to update incorrect records.

Login records

We record login time, IP address, device type and session status so we can spot account access that does not match your pattern. You can ask us to check recent access if something looks wrong.

Cookie use

Cookies keep you signed in, remember basic display choices and help us detect repeated failed login attempts. Clear them through your browser settings if you want a fresh session on the same phone.

Wallet data

DANA, OVO, GoPay and QRIS records are used to match your wallet request with your account. We store references, amounts and timestamps, not your full app login credentials.

Game session data

We keep session records for categories such as Live Roulette, Crash Games and Super Bingo to resolve account questions. These records show timing and account activity, not private data from your device.

Device path

On mobile, go to Account > Security > Active Sessions to see where your account is open. If a session looks unfamiliar, sign it out and contact us through chat.

Correction requests

If your phone number, email address or wallet label is wrong, ask us to update it before your next wallet request. We verify the change first so your account remains under your control.

Privacy answers before you join

Before you open an account, you should know what data we ask for and how you can control it later. These answers focus on the policy points we are asked about most: account details, wallet records, cookies, access requests, correction steps and how to reach us when privacy matters are time-sensitive.

We ask for account details such as username, password, phone number and contact email. We may also record device type, IP address and login time so we can protect your access and respond to privacy requests.

We keep wallet references, timestamps and account links so deposits and withdrawals can be matched to your profile. These records also help us answer payment-related privacy questions without asking you to resend the same details.

Yes. Contact us through in-lobby chat or [email protected] using the email tied to your account. We will confirm your identity first, then explain what account data we can provide.

Log in and contact chat between 09:00 and 23:00 WIB, or email [email protected]. We may ask for recent login or wallet details before changing contact data on your account.

Our cookies are used for login sessions, security checks and basic site settings on coc4d.bet. You can clear cookies in your browser, but you may need to log in again afterward.

We keep records while your account is active and longer when operational, security or legal reasons require it. When data is no longer needed, access is restricted or the record is removed from active systems.

Use chat right away during 09:00 to 23:00 WIB, then check Account > Security > Active Sessions. We may ask about your device, last login and recent QRIS or e-wallet activity.